The government excellence System echoes the philosophy of institutional excellence and the leadership mindset emphasizing the essence of work quality and organizational excellence in spearheading progress and enabling impactful and positive governments in crafting the future by nurturing performance standards, refining processes, and delivering remarkable value that foster trust amongst nationals in the government's competences to sculpt and build the promising future.
The pillars and criteria of the government excellence system bolster and support the development of government work programs and mechanisms for leading organizational excellence in both the public and private sectors. This shall initiate internal systems and enable institutions to comprehend and keep pace with the rapid global changes at the present time.
The system emphases on the philosophy of optimal improvement and development to promote the outstanding performance and leadership in providing top tier services that surpass all stakeholders' prospects, positioning institutions amongst the best global practices in innovative applications. The system's philosophy in initiating up-to-date excellence concepts is firmly founded upon a forward-looking and go-getting vision, along with agile and proactive governments that keep pace with the transformational thinking, that acquire and embrace outstanding and integrated capacities based upon learning, development, leading innovation, and offering qualitative value to society, realizing sustainable leading outcomes to be the main driver in attaining organizational excellence and boosting overall and competitive performance levels globally.
In alignment with the UAE's vision and its strategic aspirations for the coming decades, His Highness Sheikh Hamad Bin Mohammed Al Sharqi, Member of the Supreme Council and Ruler of Fujairah, inaugurated the “Fujairah Government Excellence Program” with the aim of elevating the government performance in the Emirate, offering exclusive value to meet all stakeholders' aspirations, and enhancing trust in the government’s capacities to shape a better future and address all challenges.
This program, with its suit of initiatives, came as a continuation of the UAE’s journey of government excellence, which has attained ground-breaking levels across numerous global competitiveness indicators and witnessed qualitative development stages in offering government services, donating to improved government efficiency and of welfare community members.
The leading government entity delivers its services and implements its tasks and programs via effective and well-organized management of assets and resources, ensuring compliance with the uppermost standards of transparency, integrity, and governance, and the effective management of strategic and operational risks, as well as the operative strategic communication with all stakeholders. This is realized by offering and fostering a positive, happy, and innovative work environment that appeals to its human resources to promote learning, performance development, ensuring their dynamic contribution to realizing the entity’s goals and vision.
The leading government entity constantly pursues innovation in its work by driving transformational thinking, introducing novel and groundbreaking services, developing its policies implementing its operations and programs innovatively , ensuring the attainment of economic, social, and environmental sustainability principles in the long run. The entity proactively forestalls the future to address the future trends that may affect its endeavors, setting a primary example in its innovations within its government domain.
The leading government entity realizes its designated objectives and goals within the ambit of Fujairah’s plan, its strategic plan, and its core tasks; this is attained through the effective and efficient design and implementation of its operations, services, programs, and projects. Besides, it works on the digital transformation and future government orientations for its services and operations, ensuring to meet and surpass all prospects and requirements of stakeholders - customers - partners as well as the community, attaining the utmost levels of satisfaction and happiness through integration and fruitful partnership with all relevant sectors including government entities, the private sector and the community.